Protect Your Order With Shipping Insurance (+$3.95)

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Returns accepted within 30 days

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Shipping & Returns

SHIPPING INFO

Free Shipping applied for all orders $150+
Ships via Economy Shipping method
Estimate shipping time 5-7 business days
Need it sooner? Express shipping option is available at checkout

SHIPPING POLICY

Your purchase is important to us. That's why we provide swift, secure, and reliable delivery options for every item.

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30-DAY RETURN

Not loving it? We offer returns for most items within 30 days of delivery for a refund or store credit.

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Satisfaction Guarantee

Your satisfaction is always our top priority and

Full-refund for faulty products, no question asked.
Full-refund if the item is not as described.
In case of defective or damaged goods, we will send a free replacement to you within 30 days since your purchase.
Please contact us at cs@customfam.com if you need any assistance.

My daughter absolutely loved it. Graphics are excellent and she said it was very soft. She sleeps with it every night

Personalized Swifty ornament

Wonderful idea for a Christmas tree ornament which is specific to locations on the Eras Tour. Ours was Dublin.

Love how this turned out!! Just be prepared it takes awhile to get shipped out and delivered! Ordered in November and got it a few days before Christmas. But, well worth the wait!!

Loved it

Wife loves it

Product is really nice. 1st one got lost in shipping and I found because they let me know and we're making a new one that did make it to me. Very happy with the ornament and the company.