Shipping Insurance
Shipping & Returns
SHIPPING INFO
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Free Economy Shipping on all orders over $100
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Orders ship via Economy Shipping (Estimated shipping time: 5–7 business days)
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Need it sooner? Express Shipping option may be available at checkout, depending on your delivery address
SHIPPING POLICY
Your purchase is important to us. That's why we provide swift, secure, and reliable delivery options for every item.
Learn more: Shipping Policy
RETURN & REFUND
If your order arrives damaged, defective, incorrect, or with printing issues, we’re here to help.
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You may be eligible for a full refund or replacement
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Please contact us at cs@customfam.com within 30 days of receiving your order
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Be sure to include a photo or proof of the issue when reaching out
Learn more: Return & Refund Policy
Customer Reviews
Absolutely love it!!!! It came out perfect!!
Excellent product, perfectly personalized with so many options - highly recommend.
I love them. They fit perfectly on the memory bears I had made from my dad's army jacket for each one of my kids.
The characters coffee mug was a great addition. Got it on time, still waiting for the framed picture.
I have ordered from this company over a handful of times and each time it has been excellent quality and costumer service. There was an issue with an order and they responded quickly, and reshipped and had the replacement there within 3 days. I highly recommend this company for any celebration!
